About HeadsUp
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What we do
HeadsUp transforms contact centers into powerhouses of employee engagement and exceptional customer experience. Our innovative solutions leverage advanced Machine Learning algorithms to not only enhance employee engagement but also predict and mitigate employee turnover. Through our cutting-edge AI and sophisticated Language Learning Model (LLM), we provide actionable insights to significantly reduce churn likelihood and proactively address workplace challenges ranging from mental health issues to diversity and inclusion efforts.
Why Work For Us
Joining HeadsUp means being part of a revolutionary approach to workplace productivity and customer experience. Our technology empowers organizations to foster a more productive, engaged, and safe working environment while elevating customer experience. You're not just investing in technology; you're championing a culture of well-being and excellence that resonates with every customer interaction.
Our Culture
At HeadsUp, we value innovation, inclusivity, and well-being. Our small team of dedicated professionals is committed to creating a supportive and collaborative environment where every voice is heard. We believe in the power of diverse perspectives and are dedicated to fostering an inclusive workplace for all.
Our Engineering Processes
We utilize a robust tech stack including Amazon SES, Apache, Bootstrap Framework, CloudFlare Hosting, and Create React App. Our engineering processes are centered around agile methodologies, allowing us to adapt quickly to changes and continuously improve our solutions to meet the needs of our clients and their customers.
Our Hiring Processes
As a growing company, we are looking for talented individuals who are passionate about technology and innovation. Our hiring process is designed to identify candidates who are not only skilled but also align with our values and culture. We welcome individuals who are eager to contribute to our mission of transforming workplace engagement and customer experience.
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