Senior Business Analyst

Sourceworx|Posted 4 days ago

Skills and experience

Role:Business systems analyst

Experience in role:5+ years

Language proficiency:English

Must-have skills:

Agile

Nice-to-have skills:

Azure DevOps Server

Location and salary

Remote policy:Hybrid

Location of job:Johannesburg, South Africa

Visa requirements:Authorised to work in South Africa With status of citizen/passport holder or permanent resident

Visa sponsorship:Able to sponsor visa

Employment type:Contract

Salary range:R50,000 - R80,000 per month

Role description

Senior IT Business Analyst Job Description (Agile Focus)

The Senior IT Business Analyst (Agile) plays a pivotal role in delivering value-driven software solutions by bridging the gap between business needs and the development team. Reporting to the Software Development Manager, the Senior IT Business Analyst collaborates closely with Product Owners, Scrum Masters, Developers, QA Analysts, and end-users to ensure that requirements are well-understood, prioritized, and delivered iteratively. The ideal candidate has a strong understanding of Agile methodologies (especially Scrum and/or SAFe), business process modeling, backlog grooming, and user story writing.

To be successful in this role, the Senior IT Business Analyst should be a collaborative team player with excellent facilitation, communication, and analytical skills. They should be experienced in Agile delivery environments and comfortable working within cross-functional Scrum teams.

Key Responsibilities:

Agile Requirements Management

Collaborate with Product Owners and stakeholders to define Epics, Features, and User Stories with clear acceptance criteria

Maintain and groom the product backlog, ensuring stories are well-defined, prioritized, and ready for sprint planning

Sprint Planning & Support

Participate in daily stand-ups, sprint planning, backlog grooming, reviews, and retrospectives

Provide clarifications to development teams during sprints and help resolve requirement-related blockers

Stakeholder Engagement

Facilitate workshops and interviews to elicit requirements

Act as the voice of the customer within the development team, ensuring business value is consistently delivered

Process Improvement

Identify opportunities for continuous improvement in both business operations and Agile delivery practices

Support the definition and tracking of key performance indicators for business processes and system enhancements

Documentation & Traceability

Create lightweight documentation such as process flows, user journey maps, and wireframes when necessary

Ensure traceability from business needs to solution delivery and testing

Testing Support

Assist in defining test scenarios and acceptance criteria

Support UAT by coordinating with users and ensuring that delivered features meet business requirements

Senior IT Business Analyst Agile Performance Plan

Objective: Deliver business value through Agile software delivery

KPIs:

Sprint goal achievement rate

Velocity consistency across sprints

Percentage of user stories accepted without rework

Objective: Improve backlog quality and stakeholder alignment

KPIs:

Groomed backlog readiness (number of sprints ahead backlog is prepared)

Stakeholder satisfaction with delivered functionality

Story acceptance on first review

Objective: Enhance Agile team collaboration and responsiveness

KPIs:

Team feedback score from retrospectives

Turnaround time for story clarification

Number of impediments resolved within sprint

Objective: Support continuous improvement and Agile maturity

KPIs:

Participation in retrospectives with actionable contributions

Implementation of process improvements identified

Agile practice adoption score (assessed via internal maturity assessments)

Objective: Ensure quality and completeness of Agile artefacts

KPIs:

Acceptance criteria completeness rate

Traceability coverage (stories linked to Epics, Features, and test cases)

Time to prepare artifacts ahead of planning

About Sourceworx

51-200 employees

What we do

We combine extensive technology experience with an agreed understanding of your ICT landscape to develop customised software, IT Risk Management, IT Audit, Information Security services and products, Vulnerability Assessments, Digital Forensic Investigations and IT governance solutions that are both results driven and sustainable

Why Work For Us

Participate in an environment where technology is used as a means to shape the way business is done. Embrace change and excellence

Our Culture

Creativity and performance is encouraged by a flexible environment where collective input is valued. We believe in the sustainable value that can be delivered by a creative and driven team

Our Engineering Processes

Sourceworx provides an offsite environment for developing Microsoft technology applications. The software factory environment provides the highest level of productivity and efficiency. These results are achieved through 3 key areas

Processes

Our agile team environment members are highly skilled in their area of expertise. Strong team disciplines advocated by Agile methodologies ensure that project with such a composition will be successful. Larger teams are broken down into smaller “Feature teams” lead by a feature lead ensuring the team is self- sustaining. Daily stand up meetings are the teams meeting to report on daily progress, this brief meeting becomes the heart of the project. Strong build disciplines and source control management all display a maturity of “Software Change Management

Frameworks and Guidance

Frameworks are industrialised software artefacts that provide an accelerated development timeframe by utilising pre-packaged software components and methods. We support the use of frameworks as far as possible as this ensures a standard way of developing the software as well as a dramatic time reduction in effort. Writing code for every component is too labour intensive and time consuming. Guidance automation also provides us with recipes to realise functionality in our applications faster

DevOps

Improving the interactions and relationship between development and IT operations gives us more effective delivery and production systems that are more stable and maintainable. Creating a DevOps culture requires attention to team organization, work practices, reporting lines, and incentives - leading to joint responsibility for faster and safer delivery. Test Automation, Continuos Integration and Automated Deployments are the cornerstone of an optimally functional environment which allows for infrastucture automation when the optimal level of dev automation maturity is achieved. We recommend adopting DevOps because we cannot see any situation where attention in this area will not have a positive benefit.